Submit your SWS Summit directory and vendor badge information using the Vendor Partner Registration link and Vendor Profile Survey link. If we do not have this information by the deadline of September 4, your information will not make it into the Summit directory.

The SWS Registration/Information Desk is where you will collect your Summit materials when you arrive on-site. It will be open at the Conference Center Registration Desk during the following hours:

• 11:30am - 5:30pm on Sunday, September 10
• 7:00am - 4:15pm on Monday, September 11
• 7:30am - 2:00pm on Tuesday, September 12

The Exhibitor Service Center is located inside the Summit Solution Showcase, which will be held in the Salt River Ballroom. It will remain open during the setup and teardown process to assist each vendor with any logistical concerns. The Service Center can address questions regarding:

• On-Site Service Orders
• Communication Lines
• Electrical Connections
• Audio-Visual Requests

These services are available and may be subject to additional charges:

• Phone connection
• Internet
• Electricity at your booth space

Audio-visual and computer equipment may also be ordered (you will receive information directly from Exhibitor Services within the coming weeks).

This link is for you to register for internet and electricity. The request will go directly to XXX at The Talking Stick Resort (carriewillets) to complete the order.

Your Summit Solution Showcase booth/table top location will be provided to you a week prior to the Summit and this location is non-transferable. The Fire Marshal will have the final decision on the floor layout. SWS will provide each Utility Executive with a detailed map to locate all participating Vendor Partners. Please review the forms and their deadlines for any special needs you may have, including electrical and communication requirements.

Your location will include:

• One (1) 7" x 44" ID sign
• One (1) 6' rectangular draped table
• Two (2) side chairs
• One (1) wastebasket
• Location to be assigned 1-2 weeks before the event

The Solution Showcase setup time is Sunday, September 10th from 12:00pm to 5:00pm and on Monday, September 11th from 11:30am to 3:00pm. This schedule will be strictly enforced! Please note that you may need to schedule your flight earlier to arrive at the hotel to accommodate these times.

Teardown takes place on Tuesday, September 12th from 6:00pm to 10:00pm. Teardown is NOT permitted until the SWS Solution Showcase closes on Tuesday. A member of each Vendor company must be present during the Solution Showcase. Teardown must be completed by 10:00pm on Tuesday. At this time, all areas will be packed and prepared for the rental companies to pick up equipment. A fee will be charged for any items left behind. Shipping and storage of equipment will be handled by GEMS, our tradeshow contractor (see information below).

In an effort to keep a consistent look and feel to the Summit Solution Showcase, we have established a few rules and regulations. These are to help you successfully meet with Utility Executives. Thank you for following these guidelines while your company is planning for SWS!

1. Signage provided by SWS for each Vendor may not be removed, blocked, or altered in any manner.
2. Promotional material may only be displayed within your designated space. No promotional materials may be distributed within Vendor locations, unless during open hours of the Solution Showcase.
3. It is mandatory that your location in the Summit Solution Showcase be staffed during open hours, one half-hour before opening, and one half-hour after closing.
4. SWS is NOT responsible for lost, stolen, or broken items. Please bring any laptops, hand-held computers, or items of value to your guestrooms.
5. Participating Vendors are solely responsible for their own demonstration materials, products, and other property and should insure products from loss or damage from any cause whatsoever. All property of participating Vendors in transit to, from, or within the confines of the demonstration area is in the care, custody, and control of the Vendors themselves. Event Management or its suppliers or service providers shall bear no responsibility for lost, stolen, damaged, or abandoned materials. All property remaining in the Summit facility after the end of the Summit shall be subject to storage or disposal at the Supplier's expense, at the sole option of the Management. 

DO NOT SHIP FREIGHT DIRECTLY TO THE TALKING STICK RESORT THEY ARE NOT EQUIPPED TO HANDLE SHOW FREIGHT.  Shipping directly to Talking Stick will result in handling charges from the Resort as well as GEMS Expo Services (our official trade show contractor). Collect Shipments will be REFUSED.  30 DAYS STORAGE IS INCLUDED WITH YOUR MATERIAL HANDLING FEE.  All additional shipping information is covered in the Service Manual, provided by GEMS. 

The Summit Solution Showcase Service Manual will provide you with all the pertinent information you will need for your booth space on the SWS Solution Showcase Floor. You should automatically receive an email from GEMS with information on how to access the Service Manual. They will provide you with a private GEMS username and password to access your Manual online.

Jill Zinkus
jill@gemsevents.com
+1 214-388-5722

The email response will come from orders@gemsevents.com. Please keep an eye out in your Junk folder as well! If you do not receive an email, follow up with Jill Zinkus.